Successful organisations often become more confident as their track record grows.
Successful organisations often become more confident as their track record grows.
Repeated success can narrow curiosity and reduce the willingness to challenge assumptions.
Confidence built on genuine success can gradually harden into certainty, making organisations slower to notice environmental change.
The greatest risks often emerge not because leaders stop caring, but because they stop questioning what has always worked.
Reward curiosity, revisit assumptions regularly and create space for respectful challenge, especially when things are going well.
The organisations that remain successful behave as though they might still be wrong.
Matt White is a behavioural translator, author of The Snack Monkey, and Director of Cyber Advisory and AppSec. Available for keynotes, workshops and media commentary. Get in touch.